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mail@till-becker.de
04-06-2010, 05:48 PM
Since I have installed displayLink, windows-explorer crashes very often, sometimes on showing file-list, somtimes on moving cursor through the list. Windows reports error in dlum64.dll and the following:

Beschreibung
Pfad der fehlerhaften Anwendung: C:\Windows\explorer.exe

Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Explorer.EXE
Anwendungsversion: 6.1.7600.16450
Anwendungszeitstempel: 4aebab8d
Fehlermodulname: dlumd64.dll
Fehlermodulversion: 5.2.22617.0
Fehlermodulzeitstempel: 4b1e8157
Ausnahmecode: c0000005
Ausnahmeoffset: 00000000000037a6
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: aec2
Zusatzinformation 2: aec224e8b9673fb78c24e14bd9c4993c
Zusatzinformation 3: 5837
Zusatzinformation 4: 5837b174afa1839279b6b0ff732bd6f9

Weitere Informationen über das Problem
Bucket-ID: 12167601

Same problems have been with old driver-Version too.

Wim
04-07-2010, 11:50 AM
This could be fixed in the final v5.3 release, which should be available next week. Please try the released v5.3 driver when available.

Thanks

Wim

Mav2000ger
05-09-2010, 02:55 PM
This could be fixed in the final v5.3 release, which should be available next week. Please try the released v5.3 driver when available.

Thanks

Wim

I just uninstalled one version of the driver and tried a video folder. Everything is working fine (Win7 64-Bit). After installing the latest driver version, it's crashing again...

Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: dlumd64.dll, version: 8.5.3.24474, time stamp: 0x4bcc6b14
Exception code: 0xc0000005
Fault offset: 0x0000000000002d1a
Faulting process id: 0x918
Faulting application start time: 0x01caef81c71de570
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\dlumd64.dll
Report Id: afad732f-5b79-11df-bb57-0018f393c26f

Also wrote a mail to you guys some weeks ago...

It's getting really annoying...

jfordham
06-13-2010, 02:06 PM
I just installed the 5.3 M2 release and it appears to have corrected my crash in explorer when looking at a directory full of media files. I'm running Win7 x64.

This is the crash that went away:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: dlumd64.dll
Fault Module Version: 5.2.23219.0
Fault Module Timestamp: 4b606529
Exception Code: 40000015
Exception Offset: 000000000009540e
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 1ead
Additional Information 2: 1eadc9b5292bc442eb8147405f39b152
Additional Information 3: 4caf
Additional Information 4: 4cafe76523cf8d406b199e2ce178c216