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ajsoles
09-17-2009, 06:59 PM
Hi
I am having problems with the colour on the monitor I am using with the latest release. Computer: MacBook Pro 15". System: SnowLeopard. Monitor: Viewsonic VA1912ub. Monitor colour background should be grey, is yellow-green. Grey is blue. Red is red. yellow disappears. Green is green. I ran Spyder3 on this with no change. Plugged the monitor into the laptop to the digital output and it is working right.
Any ideas?
Art
Patrick
09-18-2009, 09:37 AM
Hi
I am having problems with the colour on the monitor I am using with the latest release. Computer: MacBook Pro 15". System: SnowLeopard. Monitor: Viewsonic VA1912ub. Monitor colour background should be grey, is yellow-green. Grey is blue. Red is red. yellow disappears. Green is green. I ran Spyder3 on this with no change. Plugged the monitor into the laptop to the digital output and it is working right.
Any ideas?
Art

Try to connect the adapter first to the monitor and then to Mac that should help (it's a known bug and fixed in the next release).

Regards , Jolly aka Patrick
ajsoles
09-18-2009, 08:01 PM
Tried that but to no avail. Will wait for upgrade.
Art
ajsoles
09-21-2009, 06:01 PM
Downloaded newest but problem still persists. I went back to the default profile for the Viewsonic but red=light green, green=light yellow, blue=purple.
Art
Patrick
09-22-2009, 09:09 AM
Downloaded newest but problem still persists. I went back to the default profile for the Viewsonic but red=light green, green=light yellow, blue=purple.
Art

This is weird. Normally Snowleopard correctly chooses colors for the display attached. Can you pm/post me your /Library/Application Support/DisplayLink folder zipped ?

Regards Patrick
ajsoles
09-22-2009, 04:56 PM
Here it is.
Art
Patrick
09-23-2009, 12:23 PM
Here it is.
Art

Hello ajsoles,

aha that clears up it. The monitor you attached does not return any ColorProfile data (EDID). This seems to be the culprit. Which monitor is it ?

Regards Jolly aka Patrick
ajsoles
09-23-2009, 03:31 PM
Monitor: Viewsonic VA1912ub
How do I rectify the situation?
Art
ajsoles
09-23-2009, 05:21 PM
Hi
Did a recalibration with Apple Calibrator and it has rectified the situation.Thank you for your assistance.
Art