Stop 0x7e crash, Win8 RTM, v6.3 drivers and v7.0 beta 1 drivers
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Hi,
My Lenovo W500 Thinkpad suffered a Stop 0x7e with the v6.3 DisplayLink drivers, running Win8 Release Preview (Build 8400). Debug details below and DL Support Tool logs attached. ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff880015a4d12, The address that the exception occurred at Arg3: fffff88002e49d68, Exception Record Address Arg4: fffff88002e495a0, Context Record Address Debugging Details: ------------------ Page 10924d not present in the dump file. Type ".hh dbgerr004" for details MARKER_MODULE_NAME: IBM_ibmpmdrv EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: dlkmd+19d12 fffff880`015a4d12 48833f00 cmp qword ptr [rdi],0 EXCEPTION_RECORD: fffff88002e49d68 -- (.exr 0xfffff88002e49d68) ExceptionAddress: fffff880015a4d12 (dlkmd+0x0000000000019d12) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 CONTEXT: fffff88002e495a0 -- (.cxr 0xfffff88002e495a0) rax=0000000000000001 rbx=fffffa8006f1b000 rcx=6bb01ebc38dd0000 rdx=00000000000000a0 rsi=fffffa8006f1b000 rdi=0000000000000000 rip=fffff880015a4d12 rsp=fffff88002e49fa0 rbp=0000000000000001 r8=0000000000000065 r9=0000000000000000 r10=00000000fffffffd r11=0000000000000000 r12=0000000000000000 r13=fffff880015df9a0 r14=fffff880015d4110 r15=fffff880015df8c0 iopl=0 nv up ei ng nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282 dlkmd+0x19d12: fffff880`015a4d12 48833f00 cmp qword ptr [rdi],0 ds:002b:00000000`00000000=???????????????? Resetting default scope DEFAULT_BUCKET_ID: NULL_DEREFERENCE PROCESS_NAME: csrss.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 READ_ADDRESS: 0000000000000000 FOLLOWUP_IP: dlkmd+19d12 fffff880`015a4d12 48833f00 cmp qword ptr [rdi],0 BUGCHECK_STR: AV LAST_CONTROL_TRANSFER: from fffff8800159c77d to fffff880015a4d12 STACK_TEXT: fffff880`02e49fa0 fffff880`0159c77d : 00000000`00000000 fffff880`015d4110 00000000`00000003 fffff8a0`00000002 : dlkmd+0x19d12 fffff880`02e4a020 fffff880`0330e96d : fffffa80`06e49b00 fffff880`02e4a160 fffff8a0`00000001 fffffa80`00000002 : dlkmd+0x1177d fffff880`02e4a0f0 fffff880`0330e64b : 00000000`00000001 fffff880`02e4a1e1 fffff8a0`09a966a0 00000000`00000001 : dxgkrnl!ADAPTER_DISPLAY::DdiCommitVidPn+0x4d fffff880`02e4a120 fffff880`0330cc5a : fffff8a0`09a966a0 fffff8a0`16083350 fffffa80`08929f80 fffff803`00000001 : dxgkrnl!DmmCommitVidPn+0x3c3 fffff880`02e4a230 fffff880`0330be1f : fffff8a0`016dab80 fffff880`032e2c01 fffff8a0`09a966a0 fffff880`032e2c14 : dxgkrnl!ADAPTER_DISPLAY::CommitVidPn+0x262 fffff880`02e4a540 fffff880`032e21cc : fffff8a0`164c6000 fffff8a0`00f49480 fffff8a0`16083350 fffff8a0`016dab80 : dxgkrnl!CommitVidPn+0x93 fffff880`02e4a610 fffff960`00b35c57 : fffff901`000c8010 fffff901`000c9020 00000000`00000000 00000000`00000000 : dxgkrnl!DxgkCddEnable+0xb84 fffff880`02e4aa20 fffff960`00b34ec1 : ffffffff`fffd7477 fffff901`000c9560 fffff880`02e4abd0 00000000`00000007 : cdd!CreateAndEnableDevice+0x20b fffff880`02e4aad0 fffff803`0cc3eec9 : fffff880`009c7180 fffffa80`0ad4d100 fffff901`000c9020 fffff880`009d2dc0 : cdd!PresentWorkerThread+0x8d9 fffff880`02e4ad10 fffff803`0cc41386 : fffff880`009c7180 fffffa80`0ad4d100 fffff880`009d2dc0 fffffa80`0a9db740 : nt!PspSystemThreadStartup+0x59 fffff880`02e4ad60 00000000`00000000 : fffff880`02e4b000 fffff880`02e45000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: dlkmd+19d12 MODULE_NAME: dlkmd IMAGE_NAME: dlkmd.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4fb31c0e STACK_COMMAND: .cxr 0xfffff88002e495a0 ; kb FAILURE_BUCKET_ID: AV_dlkmd+19d12 BUCKET_ID: AV_dlkmd+19d12 |
Thanks for the report, this looks like something we've fixed already and the fix is queued for the upcoming release.
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Thanks for the confirmation |
The release (v7.0 Beta 1) is now available from our website:
http://www.displaylink.com/support/downloads.php Wim |
new 7.0b drivers still don't work
The beta drivers still don't work for me - I used to have the black screen problem with 6.3 and that no longer happens, but now it says that my LT1421wide can't find any drivers. When I plug in the USB cable, it makes the "ding" but then nothing happens after that and the monitor device has the yellow exclamation point in Device Manager.
I have a Lenovo w510 running Win8 RP (8400). |
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Can you post logs please? Thanks.
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1 Attachment(s)
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Some feedback I've had from AMD who have analysed the memory dump that may help - "It appears the DisplayLink driver is corrupting the DXGKARG_SETVIDPN parameter passed to our driver." 1: kd> !analyze -v ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8800494e165, The address that the exception occurred at Arg3: fffff8800a259b18, Exception Record Address Arg4: fffff8800a259350, Context Record Address Debugging Details: ------------------ MARKER_MODULE_NAME: IBM_ibmpmdrv EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: atikmdag!KDBuffer::TilingMode+5 fffff880`0494e165 8b81a8000000 mov eax,dword ptr [rcx+0A8h] EXCEPTION_RECORD: fffff8800a259b18 -- (.exr 0xfffff8800a259b18) ExceptionAddress: fffff8800494e165 (atikmdag!KDBuffer::TilingMode+0x0000000000000005) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 00000000000000a8 Attempt to read from address 00000000000000a8 CONTEXT: fffff8800a259350 -- (.cxr 0xfffff8800a259350) rax=0000000000000000 rbx=fffffa800a656020 rcx=0000000000000000 rdx=0000000000000000 rsi=00000000c000000d rdi=fffffa8006e1d040 rip=fffff8800494e165 rsp=fffff8800a259d50 rbp=fffff8800a259d50 r8=fffff88004a7ced0 r9=fffff880015daf00 r10=0000000000000000 r11=fffff88004a7ced0 r12=fffff8a000737020 r13=fffff8800a259e80 r14=fffff8800a259eb0 r15=fffffa8006e1c700 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 atikmdag!KDBuffer::TilingMode+0x5: fffff880`0494e165 8b81a8000000 mov eax,dword ptr [rcx+0A8h] ds:002b:00000000`000000a8=???????? Resetting default scope PROCESS_NAME: csrss.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 00000000000000a8 READ_ADDRESS: 00000000000000a8 FOLLOWUP_IP: atikmdag!KDBuffer::TilingMode+5 fffff880`0494e165 8b81a8000000 mov eax,dword ptr [rcx+0A8h] BUGCHECK_STR: AV DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE LAST_CONTROL_TRANSFER: from fffff88004945cd1 to fffff8800494e165 STACK_TEXT: fffff880`0a259d50 fffff880`04945cd1 : fffffa80`0a656020 fffffa80`06e1c700 00000000`00000006 00000000`00000001 : atikmdag!KDBuffer::TilingMode+0x5 fffff880`0a259d60 fffff880`0470790d : fffffa80`06e1c700 fffffa80`06e1c700 fffff880`0a259eb0 fffff880`0a259eb0 : atikmdag!KDVidAdapter::IsTilingLinear+0x61 fffff880`0a259d90 fffff880`04706b10 : fffffa80`06e1c700 fffff880`0a259eb0 fffff880`0a259f70 00000000`00000000 : atikmdag!DISPATCHER::DMMCommitVidPn+0xcd fffff880`0a259e00 fffff880`0470ad9e : fffffa80`06e1c700 00000000`00000001 fffff880`0a259eb0 fffff880`0a259eb0 : atikmdag!DISPATCHER::CommitVidPn+0x120 fffff880`0a259e30 fffff880`035a789d : fffff880`00000700 fffffa80`06eb7740 fffffa80`06e19040 00000000`000007ff : atikmdag!Dispatch_CommitVidPn+0xae fffff880`0a259e80 fffff880`0158e2e5 : fffffa80`06f60000 fffffa80`06f60000 fffff880`00000798 00000000`00000190 : atikmpag!ProxyCommitVidPn+0x2e9 fffff880`0a259f40 fffff880`015854d0 : fffffa80`06e1c700 fffffa80`06f622d4 fffffa80`06f622d4 00000000`00000002 : dlkmd+0x1a2e5 fffff880`0a259fc0 fffff880`015859df : fffffa80`06f60000 00000000`00000000 00000000`ffffffff fffff8a0`16622740 : dlkmd+0x114d0 fffff880`0a25a020 fffff880`02cfa96d : fffffa80`06e1c700 fffff880`0a25a160 fffff8a0`00000000 fffffa80`00000002 : dlkmd+0x119df fffff880`0a25a0f0 fffff880`02cfa64b : 00000000`00000000 fffff880`0a25a1e1 fffff8a0`0e885b50 fffff880`02cbc0a0 : dxgkrnl!ADAPTER_DISPLAY::DdiCommitVidPn+0x4d fffff880`0a25a120 fffff880`02cf8c5a : fffff8a0`0e885b50 fffff8a0`15def990 fffffa80`06e47b80 fffff803`00000000 : dxgkrnl!DmmCommitVidPn+0x3c3 fffff880`0a25a230 fffff880`02cf7e1f : fffff8a0`00b98cf0 fffff880`02ccec01 fffff8a0`0e885b50 fffff880`02ccec14 : dxgkrnl!ADAPTER_DISPLAY::CommitVidPn+0x262 fffff880`0a25a540 fffff880`02cce1cc : fffff8a0`1106f000 fffff8a0`0574ce70 fffff8a0`15def990 fffff8a0`00b98cf0 : dxgkrnl!CommitVidPn+0x93 fffff880`0a25a610 fffff960`00950c57 : fffff901`04647270 fffff901`04930020 00000000`00000000 fffff880`009c7180 : dxgkrnl!DxgkCddEnable+0xb84 fffff880`0a25aa20 fffff960`0094fec1 : ffffffff`fffd74f6 fffff901`04930560 fffff880`0a25abd0 00000000`00000007 : cdd!CreateAndEnableDevice+0x20b fffff880`0a25aad0 fffff803`62247ec9 : 00000000`00000100 fffffa80`0ee9e900 fffff901`04930020 fffffa80`0e56b900 : cdd!PresentWorkerThread+0x8d9 fffff880`0a25ad10 fffff803`6224a386 : fffff880`009c7180 fffffa80`0ee9e900 fffffa80`0e56b900 fffffa80`0edcf940 : nt!PspSystemThreadStartup+0x59 fffff880`0a25ad60 00000000`00000000 : fffff880`0a25b000 fffff880`0a255000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: atikmdag!KDBuffer::TilingMode+5 MODULE_NAME: atikmdag IMAGE_NAME: atikmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4f9aec32 STACK_COMMAND: .cxr 0xfffff8800a259350 ; kb BUCKET_ID_FUNC_OFFSET: 5 FAILURE_BUCKET_ID: AV_atikmdag!KDBuffer::TilingMode BUCKET_ID: AV_atikmdag!KDBuffer::TilingMode |
Is there any ETA on an updated driver to fix this issue?
I experience the exact same crash, almost always when I un-sleep my PC, about once per week. |
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That said, I've now upgraded to the release 7.0 drivers and so far so good! |
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