DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Mac Software (https://displaylink.org/forum/forumdisplay.php?f=30)
-   -   MacOS Sonoma/Gliching (https://displaylink.org/forum/showthread.php?t=69048)

ne1butu 12-13-2023 08:24 PM

MacOS Sonoma/Gliching
 
Hi, I've had my Pluggable DisplayLink for two years with two Samsung monitors with no issues and all working as expecting but suddenly DisplayLink software will only pick up both monitors around if I switch HDMI the cables *after* the Sonoma update and DisplayLink Manager update.

I frequently take out my second monitor from the Pluggable dock and plug it into my ThinkPad for work - and they work, so that rules out the monitors or cable being the issue.

The weird thing is they both work (monitors) *after* I change the cables into different ports into the Pluggable unit - which the software then detects - but I had to switch the display sittings and then change my audio configuration every time I want to use my work setup. It becomes quickly annoying.

Is there a way to reset the Pluggable USB-C Docking Station or is it the software? I've tried downgrading/uninstalling - the works.

Thanks in advance.

rboerner 12-14-2023 10:58 AM

Quote:

Originally Posted by ne1butu (Post 96279)
Hi, I've had my Pluggable DisplayLink for two years with two Samsung monitors with no issues and all working as expecting but suddenly DisplayLink software will only pick up both monitors around if I switch HDMI the cables *after* the Sonoma update and DisplayLink Manager update.

I frequently take out my second monitor from the Pluggable dock and plug it into my ThinkPad for work - and they work, so that rules out the monitors or cable being the issue.

The weird thing is they both work (monitors) *after* I change the cables into different ports into the Pluggable unit - which the software then detects - but I had to switch the display sittings and then change my audio configuration every time I want to use my work setup. It becomes quickly annoying.

Is there a way to reset the Pluggable USB-C Docking Station or is it the software? I've tried downgrading/uninstalling - the works.

Thanks in advance.

If you have not already done so, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support

ne1butu 12-14-2023 06:05 PM

Quote:

Originally Posted by rboerner (Post 96281)
If you have not already done so, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support

It happened directly after the DisplayLink software update.

ne1butu 12-14-2023 09:29 PM

Quote:

Originally Posted by rboerner (Post 96281)
If you have not already done so, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support

Emailed logs, etc. they're saying it's the software. Now emailing Synaptics.


All times are GMT. The time now is 09:46 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.