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-   -   Monitors Not Working (https://displaylink.org/forum/showthread.php?t=61844)

Graeme 07-13-2013 01:47 PM

Monitors Not Working
 
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Hi There,
I'm new at this & hope I am in the right forum.
I have a Dell XPS 12 running Win 8 Pro and have the USB 3.0 Docking Station (D3000).
I have installed software, updated drivers and all seems good - USB & Ethernet seem fine BUT I can't get external monitors to work.
The Displaylink Adaptor appears in the device manager but no icon in the system tray and no signal to monitor (Dell E2209W connected to either DVI or HDMI port on the dock).
Everything passed on the support tool system check.

I want to be able to connect 2 external monitors.

I have attached support tool logs if that helps ...

Thanks in advance
Graeme

JamesH 07-14-2013 10:54 PM

Hi,

Can you try upgrading to v7.3M1 from here:
http://www.displaylink.com/support/downloads.php

Thanks,
James


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