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LCSsadmin 08-08-2014 08:43 AM

Win 8.1 issue's
 
Hi Display Link.

We have update a win7x64 machine to win8.1 x64 same hardware same setup.
Our setup is 4 monitor and one wall TV and on win7 it worked great but not with win8.1, its stuck in an infinite screen flicker mode until the USB to the Display link is removed.

http://youtu.be/3lFSuAPQsqo

Any suggestions.

JamesH 08-11-2014 09:59 AM

Hi,

As a first point of call please check:
- You have the latest graphics drivers (for your PC) installed
- You have the latest DisplayLink drivers installed

If the issue is still seen, please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James

wolbar 08-16-2014 07:55 PM

Display crashes by flashing on and off
 
1 Attachment(s)
My AOC 16" display flashes on and off when I play an mp4 file.

n5ysq 08-30-2014 10:51 PM

Hmmm, I have recently upgraded to Windows 8.1 and for a while all 3 monitors were working great.. Today for some reason.. monitors flash, windows sends the discovered new hardware sound, and keeps recycling until I remove displaylink from the 3rd monitor. I have tried uninstalling / re-installing and same thing.. recycles every few seconds black screen, restarts and keeps repeating..

n5ysq 08-30-2014 10:56 PM

I have used the DisplayLink software tool, remove residual applications or whatever it is called.. completed in (DOS MODE) started and stopped, but as for as I can tell, did not help.. Perhaps (CMD MODE).. but still did not work as for as I can tell..

n5ysq 08-31-2014 01:39 PM

More Info

new computer i7 Quad (8cores)
32gig memory
3 Monitors 1 HDMI 1 DVI 1 USB to DisplayLink
HDMI shows Monitor 1 DVI is Monitor 2 DisplayLink is Monitor 3
This setup worked for couple of weeks, with no problems that I could tell, and then yesterday, kept re cycling, making all screens flash to black and then back again, untill I unplugged the USB to DisplayLink adapter, Now the two remaining screens are working as should be.


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