Surface Pro 2 - 3 Display Link USB Adapters - Consistently losing displays
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Hello,
I am currently running Windows 8.1 and did NOT have your software running before upgrading from 8.0. I am on the latest driver verion 7.6 M0 and have the following issue. I cannot go more than an hour before all my displays simply blank out , change display order, lose a display , enable a previously disabled display or any combination of the above. I've tried going through a powered Belkin 7 port USB 3.0 hub and also tried connecting the 3 adapters to my Surface docking station all with same results. I'm hoping someone can help me figure out what's going on b/c I'm trying to ditch my desktop and this is the only thing holding me back. I've uploaded 3 different iterations of log files over the past few weeks for your assistance. Thank you. Garion |
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Hi
It seems to be a hardware issue. In the logs we see a USB connection errors which can be down to the USB port on your PC, the USB cable(s) or the adapters themselves. Are you able to isolate the issue to a particular adapter? Try starting with one adapter connected to the 7 port hub and work with that long enough and then replace with another and so on. Thanks, James |
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