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Forum: CLOSED: Windows 8.1 Software

08-05-2013, 11:21 AM

Replies: 10

Device Not Attached

Views: 18,777

Posted By Derpy

I was only looking at the USB Root Hubs, yes the...

I was only looking at the USB Root Hubs, yes the generic hub is the following.
USB\VID_05E3&PID_0612&REV_4401

Just sent you the log.

Forum: CLOSED: Windows 8.1 Software

08-01-2013, 02:14 PM

Replies: 10

Device Not Attached

Views: 18,777

Posted By Derpy

I updated the firmware before this issue came...

I updated the firmware before this issue came about.

1. The service is running. See attached
2. The directory is present. See attached
3. Debug log for the user agent is attached. the Link...

Forum: CLOSED: Windows 8.1 Software

07-31-2013, 06:52 PM

Replies: 10

Device Not Attached

Views: 18,777

Posted By Derpy

Nope, device manager isn't showing any unknown...

Nope, device manager isn't showing any unknown devices.

Also, following those steps did not resolve the issue.

Thanks for the support!

Forum: CLOSED: Windows 8.1 Software

07-30-2013, 11:58 AM

Replies: 10

Device Not Attached

Views: 18,777

Posted By Derpy

It's the Targus ACP70US. And yes, originally it...

It's the Targus ACP70US. And yes, originally it was working on 8.

Forum: CLOSED: Windows 8.1 Software

07-29-2013, 05:27 PM

Replies: 10

Device Not Attached

Views: 18,777

Posted By Derpy

Device Not Attached

Tried installing the 8.1 software but now it's not recognizing my dock at all. I can use the mouse and keyboard that's attached to it but video and Ethernet will not function. When I run the system...

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