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Forum: Windows Software

04-27-2017, 10:10 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

I resolved the problem. I'm an idiot. Well,...

I resolved the problem.

I'm an idiot. Well, not really, but that's how I feel now.

My new laptop has two USB ports, one on each side. I thought they were both USB 3. Actually one of them is...

Forum: Windows Software

04-26-2017, 08:12 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

Thank you for reviewing the logs and determining...

Thank you for reviewing the logs and determining that it is a hardware problem. I will probably exchange it through amazon since the process is so much faster and easier with them than with Dell,...

Forum: Windows Software

04-26-2017, 06:05 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

Thanks. Can you tell me what dock you're using? ...

Thanks. Can you tell me what dock you're using? Maybe I'll buy one after I return the Dell dock.

Forum: Windows Software

04-26-2017, 05:43 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

I'm going to assume from the lack of response...

I'm going to assume from the lack of response that this is not a common problem with a known fix.

I've also noticed that while streaming video the ethernet connection randomly drop. The laptop...

Forum: Windows Software

04-24-2017, 03:51 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

I downloaded the driver package last Friday, 4/21...

I downloaded the driver package last Friday, 4/21 so I should have the same software as you. This is from the release notes:

DisplayLink Software Release: External Release Note
Software Package:...

Forum: Windows Software

04-23-2017, 06:50 PM

Replies: 11

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

Views: 16,389

Posted By richard_f

Windows 10 Creators Update can't detect monitor connected via HDMI on a Dell D3100

I have a new Dell Inspiron 7378 that I purchased a Dell USB 3.0 model D3100 docking station for. The drivers from the Dell website wouldn't install, so I downloaded and installed 8.2.1638.0 from...

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