Hi,
The mouse issue sounds hub related. Can you check what hub firmware you have installed?
Open up device manager, open up Universal Serial Bus controllers and right click on the entry called “Generic SuperSpeed USB Hub”.
Select “Properties”, select “Details”, change “Property” to “Hardware Ids” and the REV_xxxx value will tell you what version of firmware is programmed on the hub.
Let me know what this value is.
Thanks,
James
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