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Old 12-16-2016, 03:23 PM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello,

There is no DisplayLink device detected by Windows. So Windows doesn't even try to find a driver. That's why this is not a driver problem.
The other devices you mention working are all USB2.0.
Can you try a USB3.0 device on that hub or can you try to use a USB2.0 cable (or use a USB2.0 port) to plug the Targus ACP70 to your Surface.
Also, could you please give me the ITEM# at the bottom of the unit?

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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