DisplayLink Forum - View Single Post - DisplayLink device can't see my 2nd monitor

WRJ46 · 11-15-2023, 05:55 PM

Macbook Air System12 updated today. All I can select in Air Pref on the air monitor. The HDMI screen(acer) does not show up. You can move the mouse between Air and acer but then have an extended 2 screen display. I can not find a way to select "the other monitor". So I can have one or the other but I can not put different files on each screen.

It has been a year since I had this setup going, I sure must be missing something.

In the past I used there diagnostic too and emailed it to them. A

So anyway to connect to Tech support by email - nothing I could find on site.

11-15-2023, 05:55 PM	#4
WRJ46 Junior Member Join Date: Feb 2018 Location: USA Posts: 2	Support Macbook Air System12 updated today. All I can select in Air Pref on the air monitor. The HDMI screen(acer) does not show up. You can move the mouse between Air and acer but then have an extended 2 screen display. I can not find a way to select "the other monitor". So I can have one or the other but I can not put different files on each screen. It has been a year since I had this setup going, I sure must be missing something. In the past I used there diagnostic too and emailed it to them. A So anyway to connect to Tech support by email - nothing I could find on site.