Let me try one last thing. I was using the DoubleSight 9" w/ Webcam model. The one I used to use was the DoubleSight 9" standard. The one w/ the webcam has worked before, but in different ports. I'm using more than 12 USB ports so that might also be part of it even though some are powered. I've seen this happen a few times in the past where the port is 2.0 and the computer doesn't want to believe it. I assume it's because it's requesting more than the controller on the motherboard can handle.
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