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Old 04-20-2017, 09:05 AM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello GTM,

Thank you for the details.
Could you please give some information about the monitor in use and gather the logs files when everything is plugged in?
The third link in my forum signature explains how to do this and ZIP files can only be downloaded by DisplayLink employees here.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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