Just checking, could this be a hardware issue? (faulty or overheating, i'm in an air conditioned office and the device is completely out in the open) I just got the device so if it is a hardware issue I'd rather return it and get a new one, while still inside my return window.
I'm guessing MonoPrice will not have a problem extending the window (by seeing all of this information here) so it isn't that big a deal... They'd rather know it works or doesn't work rather than just guess.
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