Went through the instructions in that thread:
- Check DisplayLink software is installed
Yes, it is.
- Check the DisplayLink Service is running
Yes, it is.
- Check the DisplayLink USB device appears in the device manager.
One adapter appears as "DisplayLink Diaplay Adapter (4300)" with an "USB3 to DVI" entry. Another one appears as "DisplayLink Diaplay Adapter (C300)" (note the "C300" instead of "4300") with a" Manufacturing Test Mode" entry (instead of "USB3 to DVI". And the other two don't appear at all.
- Check the Product ID of the DisplayLink USB device
Check for the two adapters that show up in Device Manager.
- PID_8060?
No.
- Check that the latest graphics driver is installed
Did a Samsung SW update for everything.
- Check that the latest USB 3.0 host controller driver is installed
Same.
- Still having problems after following the above steps?
Yes.
Downloaded the debug tool. Ran "System Compatibility Check" and it complained about old ASMedia driver. Downoaded the newest one and then the "System Compatibility Check" passed, but the problem persisted. Ran "Gather Support Information" with advanced logging. Attached.
Thanks for looking into it!
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