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Martin · 10-17-2009, 04:37 PM

Hi,

Unfortunately the logs you provided have missed the information I would have liked.

Since I use this model everyday, I wouldn't expect these problems to arrise

Could you first tell me whether the machine is in Switchable Graphics mode, or whether, through the BIOS, you have forced it into Intel (Integrated) or ATI (Discrete) mode. I normally leave it in Intel or ATI mode and whilst it does often work in switchable mode, we don't really support it.

Please make sure you try with the latest DisplayLink software and if it reproduces, collect the logs files like you did last time (but leaving less time between the issue happening and collecting them).

Thanks,
Martin
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10-17-2009, 04:37 PM	#2
Martin Member Join Date: Sep 2009 Posts: 75	Hi, Unfortunately the logs you provided have missed the information I would have liked. Since I use this model everyday, I wouldn't expect these problems to arrise Could you first tell me whether the machine is in Switchable Graphics mode, or whether, through the BIOS, you have forced it into Intel (Integrated) or ATI (Discrete) mode. I normally leave it in Intel or ATI mode and whilst it does often work in switchable mode, we don't really support it. Please make sure you try with the latest DisplayLink software and if it reproduces, collect the logs files like you did last time (but leaving less time between the issue happening and collecting them). Thanks, Martin DisplayLink