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Old 03-20-2015, 08:34 PM   #20
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
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Quote:
Originally Posted by Charlotte View Post
I sent an email on Monday with my issues. No reply. It was working on Friday and then it stopped. Saw the new 2.4b install on Monday, did that, still not working. What to do? If can't fix please tell me how to return. Thanks

Attached is the zip file you need for the logs, etc.
Hi Charlotte,

In the logs you captured there are no DisplayLink devices reported. If the device was connected when you captured the logs it could be a HW issue.
I'd suggest to contact the manufacturer for further debugging or a possible product return.

Best regards,
Carlo
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