View Single Post
Old 08-08-2017, 08:04 AM   #4
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Default

Thanks Luke,
Could you please let me know how you installed the driver?
The situation you are in shouldn't happen and I would like to understand how it ended up like this!
Was it pushed by the IT dept, did you use SETUP.EXE or any other method?

Please do the following to recover:
1. Keep device disconnected.
2. Use our cleaner to remove everything: see http://support.displaylink.com/knowl...rticles/724494
3. Reboot
4. Plug the device. It will fetch the Windows 10 Creators Update driver from Windows Update.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote