Thread: Windows 8 Issue
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Old 12-04-2012, 12:03 PM   #19
beuford
Junior Member
 
Join Date: Dec 2012
Posts: 3
Default Video Playback in Win8 "Modern Mode" aka start screen

This is also true for the Hulu app in "modern apps" mode... you can load the app, show pages load, but try to play a video and you get:

"We're sorry but there was an issue playing the video you selected. Your graphics drivers appear to be outdated. Please install the latest ones via the manufacturer's website and try again. (PB3)"

Also, here is the Netflix error I get,

"The following driver(s) failed to load: \Windows\System32\dlumd64.dll (UserModeComponentLoad, EncryptionFailure), \Windows\System32\Drivers\dlkmd.sys (UserModeComponentLoad, InvalidComponentCertificateRoot).

Error Code: W8158"

I have a Plugable USB3-HDMI-DVI adapter (DL-3500 chipset) on a Dell e6430 w/ USB 3.0. I have the latest drivers (7.0M3) and your DisplayLink Support Tool (1.0.0.15) reports no issues.

Support Files and screenshots attached.
Attached Images
File Type: jpg hulu_win8_modern_video_playback_20121204_01.jpg (9.4 KB, 0 views)
File Type: jpg netflix_win8_modern_video_playback_20121204_01.jpg (8.0 KB, 0 views)
Attached Files
File Type: zip HARVEY-R-W8_20121204_070540.zip (161.4 KB, 0 views)
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