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beakerman · 08-12-2010, 03:36 PM

That driver is used with UltraVNC, a tool we use to remotely control machines (help desk tool). I'm not sure we can remove it without disabling UltraVNC, but I'll look into it.

Yesterday I personally witnessed the screen draw in and monitor blanking on a user's machine. The user (on Windows 7) opened a TIFF with Windows Picture and Fax Viewer. The DisplayLink screen immediately went blank. If he moved the cursor around on it would draw in like a paint brush, but as soon as he clicked on the WP&FV window the screen would blank again.

I'm going to try a different TIFF viewer to see if that helps.

08-12-2010, 03:36 PM	#13
beakerman Junior Member Join Date: Jul 2010 Location: MN Posts: 10	That driver is used with UltraVNC, a tool we use to remotely control machines (help desk tool). I'm not sure we can remove it without disabling UltraVNC, but I'll look into it. Yesterday I personally witnessed the screen draw in and monitor blanking on a user's machine. The user (on Windows 7) opened a TIFF with Windows Picture and Fax Viewer. The DisplayLink screen immediately went blank. If he moved the cursor around on it would draw in like a paint brush, but as soon as he clicked on the WP&FV window the screen would blank again. I'm going to try a different TIFF viewer to see if that helps.