Hello Matthew,
Would you please be able to follow the guide on my last signature link and post attach the ZIP created by the tool to your reply? Only employees will have access to it.
The Ethernet and audio drivers are bundled with the video driver so versions match. A version mismatch with what the dock itself is running may lead to them not working.
If you have installed the driver to get the video, then the Ethernet and audio driver would also have been added to the driver store as well.
The logs will tell me more about why this didn't work.
Kind regards,
Alban
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