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Old 04-18-2017, 05:39 PM   #4
jeremy
Junior Member
 
Join Date: Feb 2017
Posts: 9
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UPDATE:
One of my users has experienced a crash. She has the latest driver (8.2.1491.0). The error is a User-mode Driver error, but the errors are not very specific. She'll receive 5 critical errors for DriverFrameworks-UserMode, two of which are event ID 10110 and three of which are event ID 10111. Attached are the screenshots of the errors and the support tool information.
Please let me know what we can do.

Thanks!
Attached Images
File Type: jpg error10110.jpg (19.2 KB, 2 views)
File Type: jpg error10111.jpg (19.2 KB, 2 views)
Attached Files
File Type: zip TUP-SHARON_20170418_124228.zip (1.45 MB, 1 views)

Last edited by jeremy; 04-18-2017 at 05:48 PM.
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