Quote:
Originally Posted by Carlo
BHCSD,
We have looked at the logs you have sent through our support website.
From the logs the device seems to be broken.
I have asked our technical support to advise you about how to return your unit. Usually this goes through the manufacturer.
Cheers,
Carlo
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Carlos - Just a quick note that the replacement unit arrived. I plugged it into my system and the monitor came up and is working perfectly! I am shipping the old unit out today, so they should get it to your technical support team sometime next week.
Thanks again for all the help!