Hi,
Thanks for trying. If you can't use the tool please zip up and post the logs from \program files\displaylink core software\debug\
Can you let me know the specs of the computer you are using?
i.e. Make, Model, Processor, Graphics (single GPU, dual GPU switchable or optimus). What version of the Nvidia driver are you using? Did you download it from Windows Update or from the Nvidia site?
Please also confirm what DisplayLink device you are using and how it is connected: USB2 or USB3 and what monitor / TV you are using.
Thanks,
James
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