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Old 07-05-2013, 02:40 AM   #7
jdowsett
Junior Member
 
Join Date: Jun 2013
Posts: 15
Default Some answers

Quote:
Originally Posted by JamesH View Post
Hi,

Can you let me know:

What resolution your Surface and HP monitor are set to when this happens
What make, model & connection type of mouse you are using
Is the Surface the primary display and is the HP display extending?

Thanks,
James
Surface is set to 1920 x 1080 and the HP monitor is 1680 x 1050 (recommended) and have also tried 1920 x 1080 with no difference.

Mouse type is Microsoft Blue Tooth Network Mouse 5000.

Surface is the primary display and the HP is extending. Under normal settings I have a mouse cursor but cannot do multiscreen RDP (worked in 8.0).

When the following is done:

"To disable the (broken) screen scaling do the following:
Note that you will be required to log out for the changes to take effect
Control Panel > Appearance and Personalization > Display
Put a check on "Let me choose one scaling for all my displays"
Then set the "Change the size of all items" to "Smaller - 100%"
Click Apply"

...I end up with multiscreen RDP but no mouse cursor on either monitor UNLESS I'm in the RDP window. If this makes no sense I can send a video or call you and we can remote control. Cause I love my multiscreen RDP and use it many hours a day.
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