Thanks in advance for whatever help you can provide, see text file contents below....
Support Tool Version: 1.0.0.27
--------- Computer Info ---------
Computer Name: SBC
Logged on as: SBCJOLLEY\llamonda
Computer: TOSHIBA - Satellite S75-B 1G014227U
OS: Microsoft Windows 10 Pro (x64-based PC), No Service Pack, English
OS Build: 10.0.15063.0 (Debug = False)
OS Build Label: 15063.rs2_release.170317-1834
System Bios: Version 5.20 built 2015/10/07
CPU: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Number of Cores: 8
Physical Memory:
Bank 0 8Gb DIMM0 Synchronous 1600ns M471B1G73QH0-YK0
Bank 2 8Gb DIMM2 Synchronous 1600ns M471B1G73QH0-YK0
Free Space: 680691 MB
Primary Resolution: 1920x1080x32
Desktop Size: 1920x1080
Number of Monitors Connected: 1
Graphics: LogMeIn Mirror Driver (LogMeIn, Inc.)
Graphics Driver: 7.1.542.0 Dated 2009/05/22
Graphics: Intel(R) HD Graphics 4600 (Intel Corporation)
Graphics Driver: 20.19.15.4549 Dated 2016/11/10
WEI Base Score is 5.8, CPU 7.5, RAM 7.8, GPU 5.8, Gaming 9.9, Disk 5.9
Desktop Mode: Aero
Password required after wakeup: Unknown
Running on battery. Percentage = 66
Power Profile: @%ProgramFiles%\Toshiba\TECO\TecoMUI.dll,-165 - @%ProgramFiles%\Toshiba\TECO\TecoMUI.dll,-166
DL Versions incorrect:
File Location: C:\WINDOWS\System32\dlumd10.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\System32\dlumd11.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\System32\dlumd64.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\System32\dlumd9.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\System32\drivers\dlkmd.sys
Version: 8.2.2139.0
File Location: C:\WINDOWS\System32\drivers\dlkmdldr.sys
Version: 8.2.2139.0
File Location: C:\WINDOWS\SysWOW64\dlumd10.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\SysWOW64\dlumd11.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\SysWOW64\dlumd32.dll
Version: 8.2.2139.0
File Location: C:\WINDOWS\SysWOW64\dlumd9.dll
Version: 8.2.2139.0
Monitors Connected:
Manufacturer: CMN ProductCode: 1737 Serial: 0 Built: 39/2014
Installed Packages:
DisplayLink Core Software (8.2.2152.0) on 2017/08/07 Status is Installed
Third party layout applications running:
No third party layout utilities are found
USB3.0 Host Controller Drivers Installed:
Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Driver Provider: Microsoft
Driver Version: 10.0.15063.296
Driver Date: 2017/04/27
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_FF1E1179&REV_05\3&115 83659&0&A0
Installed Video Codecs:
Connected USB Devices:
DisplayLink Version: 8.2.2152.0
DisplayLink Installer Source: Normal or WU installed
DisplayLink Audio Version: 1.54.0.0 (DisplayLink USB Audio 2.0 Class Driver)
DisplayLink Ethernet Version: 2.34.17.0 (DisplayLink USB CDC NCM Driver)
DisplayLink USB Version: DisplayLinkUsbIo_x64_8.2.2152.0.sys (2.91.0.0 DisplayLinkUsb - Kernel Driver)
DisplayLink RS Version:No DL RS driver found.
--------- Nivo Info ---------
Attached USB device(s) matching our VID:
Nivo's that have been attached:
USB_4307-U3D2360208418^0
USB_4307-U3D2360208418^1
Hardware IDs:
Large screen boost:
Supported
Boost policy G setting: Default
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