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NHUK · 03-11-2014, 09:48 PM

Sorry if this has been posted before, I could not find a result when searching.

The latest update of the displaylink software on my surface pro 2 has left me with a mouse pointer that intermittently vanishes. I have tried disconnecting my to0uch cover, but it makes no difference. What I have noticed is that if I set the display to mirror, the cursor/pointer is fine. If I set it to monitor only it disappears frequently.

I am using an AOC external monitor and a pluggable usb3.0 dock with the latest chipset.

Any ideas? Everything was working just fine, but it seems you cannot downgrade the displaylink software. It could be nothing to do with DL, but it seems a bit of a coincidence..

Many thanks!

Nick.

03-11-2014, 09:48 PM	#1
NHUK Junior Member Join Date: Apr 2013 Posts: 4	Mouse Cursor Vanishing Sorry if this has been posted before, I could not find a result when searching. The latest update of the displaylink software on my surface pro 2 has left me with a mouse pointer that intermittently vanishes. I have tried disconnecting my to0uch cover, but it makes no difference. What I have noticed is that if I set the display to mirror, the cursor/pointer is fine. If I set it to monitor only it disappears frequently. I am using an AOC external monitor and a pluggable usb3.0 dock with the latest chipset. Any ideas? Everything was working just fine, but it seems you cannot downgrade the displaylink software. It could be nothing to do with DL, but it seems a bit of a coincidence.. Many thanks! Nick.