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Old 04-24-2017, 03:43 PM   #7
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Good afternoon,

Something which looks like a common theme here (common on less than 5 reports is not really that common though) is you are using a Windows 10 N version.

Would you mind trying to install 8.2 M0 and also install the Windows 10 Media Feature Pack? It is possible that a dependency on a DLL not present in your special version of Windows could be the reason why our driver doesn't start. I would like to check this hypothesis with you to see if we're looking at the right area to find a solution.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
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