DisplayLink Forum - View Single Post - Excel and Word 2011 crash, Firefox and Fontbook force logout

Darrin · 10-10-2011, 10:24 PM

Hello Everyone,

Trying to use the 1.7 beta 4 driver on late 2011 MBAs 11" and 13" with Kensington SD300v docking stations. Dock and desktop moved to external display. Fully patched OS and Apps.

Variable: Thursby ADmitMac 6.0 is installed on the machines which exhibit problems. Machines without Thursby work fine.

Problem: Excel and Word template chooser splash screens cause Word and Excel to crash. Workaround: Disabling template chooser screen allows user to launch Word/Excel documents.

Problem: Launching Firefox, Font Book and a couple other apps causes my account to ___immediately___ log out.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-10-10 21:51:56 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.1.3.110805
Crashed Module Name: CoreImage
Crashed Module Version: 1.0.1
Crashed Module Offset: 0x00035b07
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.3.110805
Blame Module Offset: 0x004fa555
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 3

Operating System Information
Operating System: Mac OS X 10.7.1 (Build 11B2118)
CPU: Intel Core Duo, Number: 4, Speed: 1600 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1071
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Screen: 1366 x 768, depth = 32, ltbr = -1366, 0, 768, 0

Microsoft Application Information:
Error Reporting UUID: 8C5112F8-88A5-4DC6-B835-FABC76C5C74E
Time from launch: 0 hours, 0 minutes, 6 seconds
Total errors on this client: 3

10-10-2011, 10:24 PM	#1
Darrin Junior Member Join Date: Oct 2011 Posts: 1	Excel and Word 2011 crash, Firefox and Fontbook force logout Hello Everyone, Trying to use the 1.7 beta 4 driver on late 2011 MBAs 11" and 13" with Kensington SD300v docking stations. Dock and desktop moved to external display. Fully patched OS and Apps. Variable: Thursby ADmitMac 6.0 is installed on the machines which exhibit problems. Machines without Thursby work fine. Problem: Excel and Word template chooser splash screens cause Word and Excel to crash. Workaround: Disabling template chooser screen allows user to launch Word/Excel documents. Problem: Launching Firefox, Font Book and a couple other apps causes my account to ___immediately___ log out. Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2011-10-10 21:51:56 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.1.3.110805 Crashed Module Name: CoreImage Crashed Module Version: 1.0.1 Crashed Module Offset: 0x00035b07 Blame Module Name: MicrosoftOffice Blame Module Version: 14.1.3.110805 Blame Module Offset: 0x004fa555 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 3 Operating System Information Operating System: Mac OS X 10.7.1 (Build 11B2118) CPU: Intel Core Duo, Number: 4, Speed: 1600 MHz gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB gestaltSystemVersion err = 0, result = 0x1071 Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440 Screen: 1366 x 768, depth = 32, ltbr = -1366, 0, 768, 0 Microsoft Application Information: Error Reporting UUID: 8C5112F8-88A5-4DC6-B835-FABC76C5C74E Time from launch: 0 hours, 0 minutes, 6 seconds Total errors on this client: 3 Last edited by Darrin; 10-10-2011 at 10:30 PM.