I have a Dell XPS 12 convertible docked with two monitors connected to the following: Targus Universal USB 3.0 DV Docking Station with Power : ACP71USZ. I also have a third monitor connected to the following: Targus USB 3.0 SuperSpeed™ Dual Video Adapter : ACA039US.
Netflix started failing prior to my upgrading to 8.1. I upgraded in hopes of it potentially fixing the issue. Unfortunately, I still get the following error while running the Netflix app in windows 8.1 while docked.
Quote:
"Oops, something went wrong...
System Configuration Problem
There is a problem playing video on this system. This may
be caused by any of the following:
1. Netflix is not support in virtual machines
2. New graphics drivers may be required. Please use Windows Update or your graphics card manufacturer's web site to obtain a graphics driver that is certified for Windows 8.
Specifically, the following graphics drivers are known to
cause this problem:
- Microsoft Basic Display Adapter
- Apple Boot Camp graphics drivers
If you need assistance with this problem, please call
866-579-7113
Error code: W8156-C0262500"
|
I can play netflix fine while not docked.
I have the latest graphics drivers for Intel HD4000 (10.18.10.3282), I also have displaylink 7.4.50415.0 installed.
I also tried complete uninstall, reboot, reinstall, reboot. However, the netflix app does not work while I am docked. Log file is attached.
Thanks for your help.