03-05-2014, 02:41 PM | #1 |
Junior Member
Join Date: Mar 2014
Posts: 3
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surface Pro 2 external displays go black
Hi,
I have a Surace Pro 2 connected to a HP port replicator 3005. There are 2 displays connected to the port replicator. When i do something on the external displays, they go black for 2 seconds. I tested this with a surface pro (non 2) and everything works fine. Both devices run win 8.1. Can somebody give me a clue? |
03-05-2014, 05:30 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
03-11-2014, 11:41 AM | #3 |
Junior Member
Join Date: Mar 2014
Posts: 3
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sorry for the delay.
the logs are in the attachment |
03-11-2014, 01:43 PM | #4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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03-12-2014, 09:21 AM | #5 |
Junior Member
Join Date: Mar 2014
Posts: 3
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The driver has been updated.
Still the same issue. |
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