09-26-2015, 09:52 AM | #1 |
Junior Member
Join Date: Sep 2015
Posts: 3
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Blank Screen
Hi there,
I have a 13" Macbook Pro (Mid-2010) with OS X Yosemite version 10.10.5. I have connected an external monitor to HV1-U60D2L but the external monitor is blank. The screen maps in my system settings, and I can move my mouse to the screen (although I can't see the mouse) I attached the log file. Please advise on how i can overcome the problem. Thanks. |
09-27-2015, 08:04 PM | #2 |
Mac Team
Join Date: Feb 2009
Posts: 606
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Hi Kaiser,
Which connection are you using? DVI/HDMI/DP/VGA? Best regards, Carlo |
09-27-2015, 10:18 PM | #3 |
Junior Member
Join Date: Sep 2015
Posts: 3
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Sorry for not informing earlier, but my connection is DVI.
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09-28-2015, 08:15 AM | #4 |
Mac Team
Join Date: Feb 2009
Posts: 606
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Hi Kaiser,
First thing I'd try version 2.4 beta 1 of our drivers, I have a sneaky suspicion we have a DVI regression in 2.4 even if we're having a hard time reproducing it. You can find it here: http://www.displaylink.com/downloads/sla.php?fileid=147 Let us know! Best regards, Carlo |
09-28-2015, 10:11 AM | #5 |
Junior Member
Join Date: Sep 2015
Posts: 3
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Hi Carlo,
Just downloaded and installed version 2.4 beta 1 and it works. Thanks for the suggestion. Regards Suresh |
09-28-2015, 10:58 AM | #6 |
Mac Team
Join Date: Feb 2009
Posts: 606
|
Fantastic,
We'll strive to fix this in the 2.5 release, your logs will be very useful. Best regards, Carlo |
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