05-24-2020, 05:03 PM | #1 |
Junior Member
Join Date: May 2020
Posts: 5
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How to install
Hi all,
I am having some difficulty trying to get a kingston dipslay link multi screen adapter to work with my dell inspiron 5584 laptop running ubuntu 18.04 with a 5.3 kernel. The adapter i am using is the one found here: https://www.kensington.com/en-gb/p/p...splay-adapter/ Although Ubuntu is not listed under the compatibility - is there any way to install a driver to make it work? I have tried searching online for days and have not found anything of use - It's really a shame because I have one hdmi port only on my laptop, and would like to use a usb adapter that i have above to dual screen two monitors. Any help is appreciated! |
05-25-2020, 05:13 AM | #2 |
Junior Member
Join Date: Feb 2019
Posts: 27
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Did you try the official driver? https://www.displaylink.com/downloads/ubuntu
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05-25-2020, 10:01 AM | #3 | |
Junior Member
Join Date: May 2020
Posts: 5
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Quote:
I don't understand why it won't identify my displaylink adapter! |
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05-25-2020, 12:02 PM | #4 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
@badhaircut, could you please check if the adapter is recognized on the USB bus? You can check following link for steps: https://support.displaylink.com/know...work-on-ubuntu Thank you, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
05-26-2020, 06:41 PM | #5 | |
Junior Member
Join Date: May 2020
Posts: 5
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Quote:
HTML Code:
Bus 001 Device 005: ID 17e9:430f DisplayLink Can you help me try and find a solution? I really do need to dual screen the monitor |
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05-27-2020, 11:56 AM | #6 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Please provide us with logfiles that will show us more of what is happening in the background. The steps are in the link below: https://support.displaylink.com/know...to-displaylink Thank you, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
05-30-2020, 12:55 PM | #7 | |
Junior Member
Join Date: May 2020
Posts: 5
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Quote:
Please find my log files attached. My problem is that when i plug in the Kensington Display Link adapter it just does not recognise a monitor on ubuntu - windows works fine (without driver installation). If you could give me any advice on how to make it work I would really appreciate it! thank you! |
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Tags |
displaylink, kingston, ubuntu 18.04 |
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