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10-25-2023, 10:12 PM | #1 |
Junior Member
Join Date: Oct 2023
Posts: 2
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Primary monitor - keyboard and mouse keep freezing
I have a MacBook Pro M2. My main screen is an Apple Studio Display and my secondary display is connected to the Studio Display via a dock.
For many months I had no problems with this setup. Recently my Macbook Pro was updated to macOS Sonoma 14.0 and the Studio Display was updated to fireware version 17. Since around this time I have found that at random times my mouse and keyboard freeze on my primary mointor (Studio Display) but can keep moving on the secondary display. When this happens I founnd that other things on my primary monitor (i.e. videos, music etc) continue to work. The freeze generally happens only for a few seconds, then starts again. The problem only happens when DisplayLink is running. I thought updating DisplayLink to 1.9.0 (Build 148) would fix this problem but it contines to happen. I welcome any suggestions! |
10-26-2023, 10:00 AM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 203
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Quote:
Hello Can you please try to install this version of the driver : https://www.synaptics.com/products/d...0?filetype=exe This is the version that supports the latest OS. please let me know if the problem is solved
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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10-29-2023, 04:38 AM | #3 | |
Junior Member
Join Date: Oct 2023
Posts: 2
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Quote:
I have done this. It's now on 1.10.0 (Build 117). Have been using it for a few days and the same problem is happening - but only when DisplayLink is running and only on my primary display (Studio Display). |
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10-31-2023, 12:42 AM | #4 |
Junior Member
Join Date: Mar 2023
Posts: 3
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I'm having the same issue. I too have the latest update installed.
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11-01-2023, 02:12 PM | #5 |
Junior Member
Join Date: Oct 2023
Posts: 6
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11-07-2023, 10:57 AM | #6 |
Junior Member
Join Date: Nov 2023
Posts: 2
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11-07-2023, 12:04 PM | #7 |
Member
Join Date: Sep 2023
Posts: 44
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Is the common factor here "Studio Display" or different displays involved..?
What keyboard and mouse and connectivity..? Ive seen a similar issue with the Logitech Bolt Receiver causing displays to freeze or lag if its plugged into them
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MacBook Air 15” M2 Midnight 3x Dell U2723QE 27” 4K Alogic DX3 Dock DL 1.10.0 Build 117 Sonoma 14.1.1 My Setup |
Tags |
keyboard, macbook pro, mouse, studio display |
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