10-03-2013, 09:10 AM | #1 |
Junior Member
Join Date: Oct 2013
Posts: 4
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Black screen, Intel driver
Hi!
After updating to Windows 8.1 Enterprise my extended monitor is on but shows a black screen, my issue seems very similar to this thread that seems to have been solved by updating to beta Nvidia-drivers: http://www.displaylink.org/forum/showthread.php?t=61793 The only difference I can think of in my case is that i primarily use an Intel-card. To be more specific, I have a Nvidia-chipset but it's not connected to the ports of my laptop, it can only be used for accelarations within programs. I have followed the steps in "Exclamation HOWTO: Debugging issues on Windows with DisplayLink" and supply the Support Information. |
10-04-2013, 09:55 AM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
A couple of questions: What did you upgrade from? Did you install 7.4 M0 before upgrading? Also does a reboot help? Thanks, James Last edited by JamesH; 10-04-2013 at 10:02 AM. |
10-04-2013, 02:16 PM | #3 |
Junior Member
Join Date: Oct 2013
Posts: 4
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Hi!
I upgraded from Windows 8 Enterprise. I installed 7.4 M0 after the upgrade, before the upgrade the monitor worked just fine. Rebooting does not help. If you look into the logs it might help to know that the monitor that is connected to the displaylink is called "DELL 2001FP". |
10-19-2013, 09:20 PM | #4 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I think R7.4 M2 should fix this. http://www.displaylink.com/support/downloads.php Can you try it out? Thanks, James |
10-23-2013, 08:59 AM | #5 |
Junior Member
Join Date: Oct 2013
Posts: 4
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Hi James, thanks for the reply.
I installed R7.4 M2, no luck though. The screen is still black in the same way as before. As far as i can see nothing is changed but I supply new logs. |
10-23-2013, 09:36 AM | #6 |
Junior Member
Join Date: Oct 2013
Posts: 4
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Works great!
Thanks James, now it's working like a charm!
Last post was a mistake on my side, I forgot that I disabled the screen in Windows to make sure all programs come up on a screen I can see. |
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