10.6.3 causes rotation to be broken

Admin · 03-31-2010, 02:07 PM

Hi Everyone,

Thank you for raising this issue with us. We are looking into the problem, and I hope to be able to give you an update as soon as possible.

Regards

Seb

joet3ch · 03-31-2010, 02:43 PM

Thanks for taking action on this quickly. If you need any testers for the drivers, please let me know since I am super eager to get back into portrait mode

-joe

Quote:

Originally Posted by Seb

Hi Everyone,

Thank you for raising this issue with us. We are looking into the problem, and I hope to be able to give you an update as soon as possible.

Regards

Seb

walton · 04-01-2010, 07:57 PM

exact same problem happening to me with the 10.6.3 update.

kvermilion · 04-02-2010, 07:13 AM

I see the same problem here.
I had e-mailed my OEM thinking I had a device failure, and their tech did not see the same problem with 10.6.3. Maybe this problem only presents itself with certain resolutions or if OSX is updated while the display link monitor is operating in rotated mode?

walton · 04-02-2010, 08:11 AM

I updated to 10.6.3 without it being rotated. In fact I hadn't even bought DisplayLink device yet. I run it at 1024x1280. Switching to other resolutions does not solve the problem though.

MAOJC · 04-03-2010, 01:37 PM

I have 2 of these on a MAC mini v3, both with portrait rotation. Same problem, thank goodness for time machine to roll it back to 10.6.2. I opened a support call with Apple to confirm this as an issue and to allow them to go back to OSX development to make sure the changes they made in 10.6.3 are not to blame.

So I actually have 4 heads on this mini, and have been debating swapping the landscape displays driven off the MAC internal adapters with the portrait displays. This would/could solve the problem but I prefer the landscape displays as the main ones.

Any progress on a fix? Any word from Apple if they are taking responsibility?

pdimarzio · 04-06-2010, 02:40 PM

In my two-monitor config the horizontal screen is driven by Apple's mini/DVI adapter and the vertical is (well, was) driven by an IOGEAR USB/DVI adapter using the DisplayLink driver. I've had to turn the DisplayLink screen horizontal because of this bug (the driver still works with no rotation).

Just out of curiosity though I tried rotating the Apple-driven screen and it worked like a champ. I can't really use this setup though because it seems like the screen driven off the mini port will always be the primary, which I don't want vertical, but I found it interesting that the OS can still do a 90 or 270 rotation but the DL driver cannot.

pdimarzio · 04-04-2010, 03:14 AM

Same for me ... boy I wish I knew this was going to happen, I would have held off on the 10.6.3 upgrade. This is terrible, I absolutely rely on my dual screen horizontal/vertical configuration. Help!!!

riverr02 · 04-04-2010, 04:08 PM

Same here. I've got two monitors connected to my iMac 9,1, with one connected via DisplayPort and the other via DisplayLink; both are in portrait mode to review radiology images.

I'd like to echo all the other comments here and elsewhere to the developer to please come up with a driver upgrade- changing them to landscape mode isn't an option for me, and I need this ASAP for work. Next time, I won't upgrade my OS for a while after Apple blesses it... lesson learned.

wehrenberg · 04-05-2010, 03:19 PM

Same issue for me using ViBook USB video adapter ... my system updated this morning and the portrait mode failed immediately. Hopefully there will be a resolution for this ASAP. Thanks for your help.

04-03-2010, 01:37 PM	#6
MAOJC Junior Member Join Date: Jan 2010 Posts: 11	I have 2 of these on a MAC mini v3, both with portrait rotation. Same problem, thank goodness for time machine to roll it back to 10.6.2. I opened a support call with Apple to confirm this as an issue and to allow them to go back to OSX development to make sure the changes they made in 10.6.3 are not to blame. So I actually have 4 heads on this mini, and have been debating swapping the landscape displays driven off the MAC internal adapters with the portrait displays. This would/could solve the problem but I prefer the landscape displays as the main ones. Any progress on a fix? Any word from Apple if they are taking responsibility? Attached Thumbnails

04-05-2010, 03:19 PM	#10
wehrenberg Junior Member Join Date: Apr 2010 Posts: 1	ViBook Portrait Issue Same issue for me using ViBook USB video adapter ... my system updated this morning and the portrait mode failed immediately. Hopefully there will be a resolution for this ASAP. Thanks for your help.

03-31-2010, 02:07 PM	#1
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	Hi Everyone, Thank you for raising this issue with us. We are looking into the problem, and I hope to be able to give you an update as soon as possible. Regards Seb

04-01-2010, 07:57 PM	#3
walton Junior Member Join Date: Apr 2010 Posts: 2	exact same problem happening to me with the 10.6.3 update.

04-02-2010, 07:13 AM	#4
kvermilion Junior Member Join Date: Apr 2010 Posts: 2	I see the same problem here. I had e-mailed my OEM thinking I had a device failure, and their tech did not see the same problem with 10.6.3. Maybe this problem only presents itself with certain resolutions or if OSX is updated while the display link monitor is operating in rotated mode?

04-02-2010, 08:11 AM	#5
walton Junior Member Join Date: Apr 2010 Posts: 2	I updated to 10.6.3 without it being rotated. In fact I hadn't even bought DisplayLink device yet. I run it at 1024x1280. Switching to other resolutions does not solve the problem though.

04-06-2010, 02:40 PM	#7
pdimarzio Junior Member Join Date: Dec 2009 Posts: 10	In my two-monitor config the horizontal screen is driven by Apple's mini/DVI adapter and the vertical is (well, was) driven by an IOGEAR USB/DVI adapter using the DisplayLink driver. I've had to turn the DisplayLink screen horizontal because of this bug (the driver still works with no rotation). Just out of curiosity though I tried rotating the Apple-driven screen and it worked like a champ. I can't really use this setup though because it seems like the screen driven off the mini port will always be the primary, which I don't want vertical, but I found it interesting that the OS can still do a 90 or 270 rotation but the DL driver cannot.

04-04-2010, 03:14 AM	#8
pdimarzio Junior Member Join Date: Dec 2009 Posts: 10	Same for me ... boy I wish I knew this was going to happen, I would have held off on the 10.6.3 upgrade. This is terrible, I absolutely rely on my dual screen horizontal/vertical configuration. Help!!!

04-04-2010, 04:08 PM	#9
riverr02 Junior Member Join Date: Dec 2009 Posts: 4	Same here. I've got two monitors connected to my iMac 9,1, with one connected via DisplayPort and the other via DisplayLink; both are in portrait mode to review radiology images. I'd like to echo all the other comments here and elsewhere to the developer to please come up with a driver upgrade- changing them to landscape mode isn't an option for me, and I need this ASAP for work. Next time, I won't upgrade my OS for a while after Apple blesses it... lesson learned.