10.6.3 causes rotation to be broken

MCV · 04-06-2010, 02:50 PM

Quote:

Originally Posted by Claus Stadel

I have the same problem. Really need a fix soon! Using a Soundgraph FingerVU 436 monitor for my project at the university, so really need an update. Would be very unhappy if I'm forced to run it on Windows...

You should consider rolling back to 10.6.2 then, especially if your project work depends on it. To be honest, though, I wouldn't be using beta software on a machine I'm doing critical project work on. Nor would I be updating anything once I know the machine is at least functioning stably. You're just asking for trouble.

MCV · 04-06-2010, 03:01 PM

Just curious -- of those having issues, how many applied the update through SOFTWARE UPDATE? Has anyone tried downloading the 10.6.3 Combo Update and reinstalling?

Download here: http://support.apple.com/kb/DL1017

kristjan · 04-07-2010, 01:20 AM

Quote:

Originally Posted by MCV

Just curious -- of those having issues, how many applied the update through SOFTWARE UPDATE? Has anyone tried downloading the 10.6.3 Combo Update and reinstalling?

Download here: http://support.apple.com/kb/DL1017

Did that, no joy. My MIMO 710 still shows a garbled and squished desktop in portrait mode.

Admin · 04-07-2010, 11:48 AM

Hi All,

I just wanted to update you all, just in case you thought we had forgotten about in at DisplayLink HQ.

So we are still investigating the issue, and its proving to be pretty challenging, as right now Apple have yet to document what they have changed in the area that affects us. Therefore we are having to do some pretty in depth rummaging around to find out what has caused this issue.

As I've said before we are looking at this issue and are trying to find a resolution as quickly as possible.

Regards

Seb

seattleDev · 04-07-2010, 10:19 PM

I have two portrait-mode monitors on the sides of my main monitors -- same garbled rotation issues as others have noted with 10.6.3. I LOVE the product -- look forward to a fix. Thanks!

joet3ch · 04-08-2010, 08:14 PM

Thanks for the update!

Quote:

Originally Posted by Seb

Hi All,

I just wanted to update you all, just in case you thought we had forgotten about in at DisplayLink HQ.

So we are still investigating the issue, and its proving to be pretty challenging, as right now Apple have yet to document what they have changed in the area that affects us. Therefore we are having to do some pretty in depth rummaging around to find out what has caused this issue.

As I've said before we are looking at this issue and are trying to find a resolution as quickly as possible.

Regards

Seb

kristjan · 04-12-2010, 01:46 PM

Quote:

Originally Posted by Seb

Hi All,

I just wanted to update you all, just in case you thought we had forgotten about in at DisplayLink HQ.

So we are still investigating the issue, and its proving to be pretty challenging, as right now Apple have yet to document what they have changed in the area that affects us. Therefore we are having to do some pretty in depth rummaging around to find out what has caused this issue.

As I've said before we are looking at this issue and are trying to find a resolution as quickly as possible.

Regards

Seb

Don't worry, I know what Apple (and Microsoft for that matter) can be like. I've had both of them ignore bug-reports and change API's on me without documenting what they did often enough to feel your pain.

MAOJC · 04-14-2010, 10:35 AM

Quote:

Originally Posted by Seb

Hi All,

I just wanted to update you all, just in case you thought we had forgotten about in at DisplayLink HQ.

So we are still investigating the issue, and its proving to be pretty challenging, as right now Apple have yet to document what they have changed in the area that affects us. Therefore we are having to do some pretty in depth rummaging around to find out what has caused this issue.

As I've said before we are looking at this issue and are trying to find a resolution as quickly as possible.

Regards

Seb

It has been over a week, can we get an update?

fhall1 · 04-18-2010, 07:11 PM

This is causing an issue with Parallels and VMware Fusion. They both either bluescreen or blacscreen if you try to use either a bootcamp partition or "software" VM with displaylink drivers installed.

C'mon guys, lets get this fixed.

Admin · 04-20-2010, 09:58 AM

Hi All,

So at the end of last week we managed to review Apple's (public) source code and are not surprised to find out the update has broken us, as they have significantly changed (nearly 50% of the code) in some core areas we interact with.

We believe we have managed to get some form of fix to this issue, and are now reviewing the changes to ensure there are no major issues with the current change.

We are aiming to release a beta release as soon as we can, to enable all you affected, to have some form of usability back.

When i have a clearly understanding of when our initial tests are set to be complete i will update you all.

Again apologies for any inconvenience this has caused, we are trying to resolve this as quickly as we can.

Seb

04-06-2010, 03:01 PM	#2
MCV Member Join Date: Dec 2009 Posts: 51	Just curious -- of those having issues, how many applied the update through SOFTWARE UPDATE? Has anyone tried downloading the 10.6.3 Combo Update and reinstalling? Download here: http://support.apple.com/kb/DL1017 __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+

04-07-2010, 10:19 PM	#5
seattleDev Junior Member Join Date: Apr 2010 Posts: 2	same I have two portrait-mode monitors on the sides of my main monitors -- same garbled rotation issues as others have noted with 10.6.3. I LOVE the product -- look forward to a fix. Thanks!

04-07-2010, 11:48 AM	#4
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	Hi All, I just wanted to update you all, just in case you thought we had forgotten about in at DisplayLink HQ. So we are still investigating the issue, and its proving to be pretty challenging, as right now Apple have yet to document what they have changed in the area that affects us. Therefore we are having to do some pretty in depth rummaging around to find out what has caused this issue. As I've said before we are looking at this issue and are trying to find a resolution as quickly as possible. Regards Seb

04-18-2010, 07:11 PM	#9
fhall1 Member Join Date: Apr 2010 Posts: 32	This is causing an issue with Parallels and VMware Fusion. They both either bluescreen or blacscreen if you try to use either a bootcamp partition or "software" VM with displaylink drivers installed. C'mon guys, lets get this fixed.

04-20-2010, 09:58 AM	#10
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	Hi All, So at the end of last week we managed to review Apple's (public) source code and are not surprised to find out the update has broken us, as they have significantly changed (nearly 50% of the code) in some core areas we interact with. We believe we have managed to get some form of fix to this issue, and are now reviewing the changes to ensure there are no major issues with the current change. We are aiming to release a beta release as soon as we can, to enable all you affected, to have some form of usability back. When i have a clearly understanding of when our initial tests are set to be complete i will update you all. Again apologies for any inconvenience this has caused, we are trying to resolve this as quickly as we can. Seb