03-19-2015, 01:59 AM | #1 |
Junior Member
Join Date: Mar 2015
Posts: 4
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Problems with 710S Mac 10.9.5
Hello it's been some time and I cannot get my monitor to display right.
My 24 inch screen layout appears on the 710s and the 710s size appears on my 24 inch screen This happened after I upgraded to 10.9.5 |
03-20-2015, 08:45 AM | #2 |
Senior Member
Join Date: Apr 2011
Posts: 280
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It could be a display persistence problem.
I suggest to uninstall the driver, reset display persistence and re-install 2.4b1 driver. In order to reset display persistence you could try the following procedure: Delete first global preferences - Running in a Terminal the following commands: sudo rm -f /Library/Preferences/com.apple.windowserver.plist sudo rm -f /Library/Preferences/com.apple.windowserver.plist.* sudo rm -f /Library/Preferences/com.displaylink.plist sudo rm -f /Library/Preferences/com.displaylink.plist.* sudo rm -f /Library/Preferences/.GlobalPreferences.plist sudo rm -f /Library/Preferences/.GlobalPreferences.plist.* sudo rm -f /private/var/db/.com.apple.iokit.graphics sudo rm -f /private/var/db/.com.apple.iokit.graphics.* Then you can delete user preferences. This must be executed for each user (replacing $username with the specific usernames) sudo rm -f /Users/$username/Library/Preferences/ByHost/com.apple.windowserver.*.plist sudo rm -f /Users/$username/Library/Preferences/ByHost/com.apple.windowserver.*.plist.* sudo rm -f /Users/$username/Library/Preferences/.GlobalPreferences.plist sudo rm -f /Users/$username/Library/Preferences/.GlobalPreferences.plist.* sudo rm -rf /Users/$username/Library/Preferences/Caches and if needed you can try resetting NVRAM. Running sudo nvram -c Note that some of the files listed may not exist on your machine. Hope this helps otherwise please use the the log tool : http://www.displaylink.com/support/ticket.php?id=269 and attach the logs here or send them through http://www.displaylink.com/support/ask_question.php |
03-20-2015, 11:01 PM | #3 |
Junior Member
Join Date: Mar 2015
Posts: 4
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Still not working correctly.
Attached log files |
03-22-2015, 08:12 AM | #4 |
Mac Team
Join Date: Feb 2009
Posts: 606
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Hi Gusegruv,
Can you check if the layout is in mirror? Go to System Preferences->Displays->Arrangement and deselect mirror mode if it's not what you want to use. Best regards, Carlo |
03-24-2015, 11:27 PM | #5 |
Junior Member
Join Date: Mar 2015
Posts: 4
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No that option was not checked.
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04-11-2015, 10:43 PM | #6 |
Junior Member
Join Date: Mar 2015
Posts: 4
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04-13-2015, 08:20 AM | #7 | |
Mac Team
Join Date: Feb 2009
Posts: 606
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Hi gusegruv,
We can't find something wrong from the logs. Can you please describe more in detail what the problem is. You say Quote:
What happens if you rearrange the monitors in the Arrangement tab? Regards, Carlo |
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