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06-10-2020, 10:20 PM | #1 |
Junior Member
Join Date: Jun 2020
Posts: 3
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Displaylink not working with Radeon HD7450 and Intel HD4000
Hello community,
I use now a i-tec USB2.0/USB-C docking station to make it possible to use laptop and desktop in an easy way. The laptop works fine, but I have problems with my desktop. The desktop use an Radeon HD7450 graphic card and windows 10. If I want to open 3d tools I get the Errors: - Missing library 87 - "Could not probe OpenGL. This program requires OpenGL 2.0 or higher. Please check your video card drivers." I get the second error also with Intel HD4000, if I remove the HD7450. But displaylink homepage describes, that both are the Minimum requirement for using this docking stations. Also 3 other docking stations led to the same errors. What I already found out: - If I plug one of my two Displays directly into the graphic card, I can start the 3d tools by pushing the icon on that Display. if I want to open it on the other one, it also leads to that errors. - If I use both monitors over displaylink, it seems that the graphic card ressources can not be used by displaylink and I can not open Catalyst 15.7. What can I do to solve that issue? Could a new graphic card be compatible or is it not possible to use desktop PCs with displaylink? |
06-17-2020, 10:31 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Thank you for describing your issue. I would like to see what software you have installed on your PC - other than DisplayLink. So please follow the steps outlined in: https://support.displaylink.com/know...n-issues-to-di Attach the output to your response. Thank you, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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