12-29-2009, 03:42 PM | #1 |
Junior Member
Join Date: Dec 2009
Posts: 1
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Cannot Uninstall DisplayLink Core Software
I am unable to upgrade to 5.2, as a result of being unable to install the old version, now that I have upgraded to Windows 7.
Why? Because I manually deleted a number of the files associated with the software. Why? Because I was foolish. So anyway, I am now unable to uninstall using Add/Remove programs on control panel (It simply fails to uninstall) and I am unable to upgrade (because it fails when first trying to uninstall the old version). I am unable to manually remove the remaining old files (some are system files, and they say it requires admin permission. Yet *I* am the admin and the only user on this system lol). So ... what to do what to do. HELP! Save me from myself! |
02-03-2010, 08:08 AM | #2 |
Senior Member
Join Date: Feb 2010
Posts: 386
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Hello,
If you have an installation which is damaged, you can attempt to remove it completely using DisplayLink Install Cleaner - can you try that? http://www.displaylink.com/support/ticket.php?id=297 Then, please try to install the latest released version of DisplayLink Software. Hope this helps. Best regards, Michal |
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