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Old 07-26-2013, 01:02 PM   #1
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Yes please - instructions on getting logs can be found here:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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Old 08-13-2013, 01:59 PM   #2
uboel
Junior Member
 
Join Date: May 2013
Posts: 4
Default New issue Docking 3.0 vs Dell XPS 13inch L322X

Dear support,

I'm unable to use a new docking with a new XPS. The docking is recognized only when I'm in the windows session. I use a Windows 8 Pro x64.

I already:

- have installed the latest version (7.3M1)
- rollback to previous version (7.2M1)
- restart the computer
- restart the docking => remove power and USB cable
- use all the USB ports
- tried my laptop on another docking

In attach, the logs generated by DL support tool

Thanks in advance
Attached Files
File Type: zip DNFD1Y1_20130813_153919.zip (450.3 KB, 0 views)
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