05-05-2020, 09:06 PM | #11 | |
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Quote:
Thanks a lot for the fast reply ! |
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05-06-2020, 05:33 AM | #12 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for your patience. As I have mentioned yesterday, we were working on a installation fix for Ubuntu 20.04. Here it is: https://www.displaylink.com/downloads/file?id=1576 Please verify that version and if you would face any issues inform us. Thank you very much for your cooperation! Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
05-06-2020, 11:08 AM | #13 |
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My reported issue is still valid with the 5.3.1 driver.
I've tried to uninstall and install again, but I got the same result: "/usr/lib/gcc/x86_64-linux-gnu/9/include/stdint.h:9:16: fatal error: stdint.h: No such file or directory 9 | # include_next <stdint.h> | ^~~~~~~~~~ compilation terminated." Best, |
05-06-2020, 08:49 PM | #14 | |
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Join Date: May 2020
Posts: 1
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Newest driver hangs system ...
Hi Jakub,
Unfortunately, after using the below, my system hangs after login. I can only get to a recovery root command prompt. Using the script to attempt uninstall of the driver does not work, "Display not found" (it appear to assume a graphical environment). Can someone over there provide instructions to disable / remove the driver from the command line, so I can get back in working order? Thanks, Ken UPDATE: using .run, I was almost able to get somewhere by booting into the -29 kernel (required) and using LANG=C for the installer, but am stuck at "component linux-headers not available" even through headers for -29 are installed. Using displaylink-debian.sh, --uninstall is still blocked by "Can't open display", alas. UPDATE2: I got out of this situation by installing lightdm from the command line, which got me into a UI. Problem may only be with gdm3? Able to uninstall, will post the loop situation that caused hang from syslog when I have a chance.[/B] Quote:
Last edited by 1kenthomas; 05-07-2020 at 03:25 AM. |
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05-07-2020, 09:53 AM | #15 | |
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Join Date: May 2020
Posts: 6
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Quote:
After connecting dock, cpu usage is above 100% and external monitors are laggy, unsable. Graphics cards: Radeon Vega 8 Graphics/Radeon RX 560X. Everything is working correctly on windows. |
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05-08-2020, 07:18 AM | #16 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Here is the message for three of our users: Strofe7, 1kenthomas and jarsal: Strofe7: Could you please use the command sudo apt-get install build-essential ? It will install the compiler and basic C libraries. Please let me know if that resolves your issue. 1kenthomas: Please use the following commands in your console: rm -f /etc/modprobe.d/evdi.conf rm -f /etc/modules-load.d/evdi.conf It will change the auto-loading of evdi module while booting. Please also follow this guide and gather log files for me. Thank you for the log files and further information. jarsal: We would need to have the log files that you can gather by following this guide. Additionally, please also gather Gnome output for us by using this command: journalctl /usr/bin/gnome-shell > gnome_shell.txt and attach the file created by it. If this is possible we would like also to see a short video showing the mentioned lags. That would help us greatly. Thank you to every single one of you for your actions and patience. We will be verifying your cases as soon as we got these new information from you. If you would like to move from the forum for a email communication, please write back on: technical_enquiries@displaylink.com Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
05-08-2020, 12:18 PM | #17 |
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Join Date: May 2020
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Thank you very much, it's works like a charm
disconnect dock Code:
sudo apt-get install build-essential sudo ./displaylink-driver-5.3.1.34.run No lag or any other issue. |
05-09-2020, 03:26 PM | #18 |
Junior Member
Join Date: Nov 2017
Posts: 10
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The workaround worked for me. Upgrading from Kubuntu 19.10 (Xorg)
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05-11-2020, 01:18 PM | #19 |
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Join Date: May 2020
Posts: 1
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Error! DKMS tree already contains: evdi-1.7.0
We are using version 5.3.1.34 on ubuntu 20.04 and we see still the same error:
HTML Code:
[ Installing EVDI ] [[ Installing EVDI DKMS module ]] Error! DKMS tree already contains: evdi-1.7.0 You cannot add the same module/version combo more than once. EVDI DKMS module already installed. [[ Installing module configuration files ]] [[ Installing EVDI library ]] cc -I../module -std=gnu99 -fPIC -c -o evdi_lib.o evdi_lib.c cc evdi_lib.o -shared -Wl,-soname,libevdi.so.0 -o libevdi.so.1.7.0 -lc -lgcc cp libevdi.so.1.7.0 libevdi.so [ Installing x64-ubuntu-1604/DisplayLinkManager ] [ Installing libraries ] [ Installing firmware packages ] [ Installing licence file ] [ Adding udev rule for DisplayLink DL-3xxx/4xxx/5xxx/6xxx devices ] [ Adding upstart and powermanager sctripts ] |
05-13-2020, 08:34 AM | #20 | |
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Join Date: May 2020
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Quote:
i'm sending email to technical_enquiries@displaylink.com with all informations that you wanted. Please let me know if you need more data to fix this issue. |
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