10-31-2018, 12:49 PM | #3 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Tuath,
This chip isn't covered, but because of the maximum resolution it supports, I am not confident it matters. The current scope is about CPU reduction, the next step will be on optimizations. Would you please be able to post a video taken with your smartphone of the defect? This can give us an indication of where this would come from. It would be useful if I could get some info about the machine as well: 1. OS version, if Windows 10, which one (2015 versions or later?) 2. Which GPU(s) are you using? 3. Which CPU (full name like Core i7-7700HQ)? as it help me understand expected results 4. Do you use in extended desktop with laptop on or lid closed? 5. Do you see the issue with specific applications or even something like Windows file explorer is struggling? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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