Go Back   DisplayLink Forum > Alpha, Beta Software Testing Programs > Closed Alpha and Beta Programs > CLOSED: Windows 8 Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Old 03-02-2012, 07:39 PM   #1
BurningOrange
Junior Member
 
Join Date: Mar 2012
Posts: 12
Default W8CP + Displaylink driver preview 2

Hi,

the Driver Preview 2 installs fine on Win8CP and, at first, I thought it ran perfectly well (triple monitor setup).

However, it seems to make some Metro apps crash (e.g. Reader, Solitaire, Maps, Calendar, etc...) while other Metro apps still work (e.g. Photos, Mail). The apps still crash when I undock and do not use any external monitors, and everything returns to normal once I uninstall the Driver Preview 2.

I hope you can fix this soon.
BurningOrange is offline  
Old 03-02-2012, 09:55 PM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Can you please post the debug logs as detailed here when you see this issue?
http://www.displaylink.com/support/ticket.php?id=269

This will help us investigate your issue.

Thanks,
James
JamesH is offline  
Old 03-03-2012, 12:21 AM   #3
BurningOrange
Junior Member
 
Join Date: Mar 2012
Posts: 12
Default

I repeated the issue according to your instructions. The Advanced DisplayLink Log is attached.
Attached Files
File Type: zip SETT-SLATE7_20120302_162852.zip (562.2 KB, 924 views)
BurningOrange is offline  
Old 03-05-2012, 01:02 PM   #4
greatcaffeine
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

Any updates on this bug? Seems that the desktop works perfectly, but losing Metro style apps is a bit of a pain.
greatcaffeine is offline  
Old 03-06-2012, 11:32 AM   #5
tsimeone
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

I can't even install on the consumer preview, it says this software is not compatible with this version of windows

Win 8 Consumer Preview edition.
tsimeone is offline  
Old 03-06-2012, 01:44 PM   #6
Phillyjack
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

I'm seeing the exact same issue. I'll post my debug logs shortly.
Phillyjack is offline  
Old 03-06-2012, 04:12 PM   #7
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
Default

@tsimeone

Please post the debug logs as described in my earlier post

@Phillyjack

The same issue as tsimone or BurningOrange?
JamesH is offline  
Old 03-06-2012, 05:11 PM   #8
tomaten
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

Hello.

I have the same issue like BurningOrange.

First of all i will say "thank you" for the Windows 8 version. It runs faster than the Windows 7 version and the mouse handling was very fine.
tomaten is offline  
Old 03-12-2012, 05:42 PM   #9
Stephanus Sc
Junior Member
 
Join Date: Mar 2012
Posts: 1
Default

+1
Some application crash with Access Denied (0xC0000005) or with "terminated due to startup timeout".
Disabling the service does not fix the issue and "not connecting" the device either.
Only deinstall fixes the problem!
Stephanus Sc is offline  
Old 05-20-2012, 06:15 PM   #10
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Please try the latest available release from:
http://www.displaylink.com/downloads

Thanks,
James
JamesH is offline  
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:14 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.