For anyone using an Nvidia card with Windows 8.

[george_edison]

For the sake of those who run into the same problem in the future:

Problem: I have an Nvidia GeForce 8400M GS card on my Windows 8 machine. I also have a DisplayLink monitor and I decided to plug in and try it out. Unfortunately the screen remained blank - not only that but the Nvidia driver stopped working and Windows reverted to the default display driver. The device manager informed me that the Nvidia driver wasn't working and the DisplayLink monitor didn't show up at all.

Solution: It seems that I had a slightly outdated driver installed and simply heading over to the Nvidia website and grabbing the latest version was all that was needed. After a quick installation and restart, everything worked perfectly!

[JonD]

Thanks for the clear post on this issue.

This is actually a known issue that we (DisplayLink) discovered during our testing and is mentioned in the readme in the known issues section. The unfortunate thing is that the NVidia drivers currently shipped with the latest Win 8 preview are old and experience the problem you describe so I suspect a few more people will run into this until the supplied drivers are updated by MS.

[Morveus]

Which version of the driver did you use ? I tried several different drivers from nVidia (including the latest) and just can't use the DisplayLink driver : my screen stays black, only the mouse cursor is visible (showing the circle hourglass), then the screen goes on and off repeatedly.

Any idea ?

[itdave]

Originally Posted by Morveus

Which version of the driver did you use ? I tried several different drivers from nVidia (including the latest) and just can't use the DisplayLink driver : my screen stays black, only the mouse cursor is visible (showing the circle hourglass), then the screen goes on and off repeatedly.

Any idea ?

yes i get the same problem, i am using the 64bit version of window 8

[JamesH]

Morveus & itdave,

Can you please post the debug logs when you see the issues you mention?
http://www.displaylink.com/support/ticket.php?id=269

Please also clarify what version of Windows 8 you are using.

Thanks,
James

[Morveus]

Originally Posted by JamesH

Morveus & itdave,

Can you please post the debug logs when you see the issues you mention?
http://www.displaylink.com/support/ticket.php?id=269

Please also clarify what version of Windows 8 you are using.

Thanks,
James

I'd like to run the support tool, but after installing the driver my computer is absolutely unusable and the only thing I can do is to do a system restore. I'm trying to find a way.

I'm using the Windows 8 Consumer Preview, build 8250 (x64).

Thank you for your help !