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10-31-2016, 07:03 AM | #1 |
Junior Member
Join Date: May 2014
Posts: 22
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Win 10 AU, DisplayLink 8.0M3, and Chrome Issue
My system is an i7-4770K, with a GTX 1080 and the latest version of Chrome and Nvidia drivers (and Displaylink).
When my USB monitor is turned on, Netflix.com videos are completely unwatchable, with my CPU frequency spiking to 108% of maximum and experiencing extreme lag/stutter, but only on Chrome. If I use Microsoft Edge, the videos play without trouble. However I can fix the problem with Netflix/Chrome entirely, by simply turning off my Touch2 USB monitor. The videos immediately resume without lag or stutter, until I turn the Touch2 back on and the problem immediately returns. This problem was resolved completely by rolling back to Windows 10 version 1511, but that is no longer an option. |
11-01-2016, 08:14 PM | #2 |
Junior Member
Join Date: May 2014
Posts: 22
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This needs to be addressed please. I should not have to keep my Touch2 completely powered down in order to use Chrome and watch Netflix videos.
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11-04-2016, 06:19 PM | #3 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
On Windows 10 AU, our driver has no way to know if you are using Chrome or Edge. Windows pushes pixels to the driver irrespective of the application being used. This suggests an issue with the application, as it seems to work flawlessly on Edge. Which process spikes above 100%? Can you also post the log files when the issue is visible (as described in the last link of my signature) so I can have a look? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
11-06-2016, 01:36 AM | #4 |
Junior Member
Join Date: May 2014
Posts: 22
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The highest CPU usage I have in processes is Chrome, at approximately 14% peak. No other process uses even 3% of CPU during the issue.
I've attached a diagnostic file taken while Netflix was stuttering like crazy. Hopefully you can find something to pinpoint the issue. I can't stress enough that it stops entirely if I simply power off my Touch2 monitor. The issue was not present at all prior to Windows 10 AU. |
11-14-2016, 03:31 PM | #5 |
Junior Member
Join Date: May 2014
Posts: 22
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No updates? This is still an ongoing problem.
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11-20-2016, 07:37 PM | #6 |
Junior Member
Join Date: Nov 2016
Posts: 1
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I will say I am having the same issue. I am using two adapters with Windows 10 and have stuttering and high cpu usage.
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