08-16-2017, 03:08 AM | #1 |
Junior Member
Join Date: Aug 2017
Posts: 2
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Dell D3100 Screen Corruption
Hi,
I have an HP Pavilion laptop that connects to a Dell D3100 dock which has two Philips 243V monitors connected via HDMI. I'm getting a lot of screen corruption. Parts of the screen will flash and sometimes I have to mouse over sections of the screen or do a screen refresh to get it to update. I have all the latest drivers and I've followed all the advice on this website, but I can't seem to fix it. Is there anything else you can suggest? Thanks David |
08-17-2017, 08:15 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
You don't have any graphics driver installed for your Intel 530 graphics card. Graphics: Microsoft Basic Display Adapter ((Standard display types)) Graphics Driver: 10.0.15063.0 Dated 2006/06/21 I would recommend you get the drivers from Intel. https://downloadcenter.intel.com/dow...?product=88345 https://www.intel.com/content/www/us...000005474.html Do you see the corruption when you do Print Screen and paste it somewhere? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
08-17-2017, 09:14 PM | #3 |
Junior Member
Join Date: Aug 2017
Posts: 2
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Hi Alban,
Thanks for your reply. I installed the driver you recommended and all my (DisplayLink) problems are immediately resolved without even having to reboot. I can't believe I missed that. I made sure that all my other drivers were up to date. I guess I thought the nVidia drivers were the more important ones. Anyway thanks for your advice. Have a great day. Thanks David |
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