Workaroud for Lenovo USB 3.0 Dock Issues

muh · 09-26-2013, 06:56 AM

Greetings.
I hope this saves someone from the frustration I had the last few months.

My Setup:
Lenovo Thinkpad Helix
Windows 8.1 Beta with latest updates
Lenovo USB 3.0 Dock
2 displays connected via DVI @ 1680x1050 each
LAN and audio connected to the dock
DisplayLink 7.4M0 driver and recent firmware (checked Hardware ID from USB Hub)

I ran into some serious issues with this setup as the Dock kept disconnecting up to 10 times a day, just for a few seconds.
Sometimes it was just a short flickering on the displays, but sometimes the displays went completely black and I had to shut down my thinkpad and also restart the dock.

The workaround for all problems was very simple. A few days ago I started connecting my speakers directly to my thinkpad instead of the dock.
Since then there has been no single incident! The dock just keeps working.

TL;DR
Disconnect your speakers from the dock and connect them directly to your notebook/tablet and the dock connection issues may disappear.

09-26-2013, 06:56 AM	#1
muh Junior Member Join Date: Sep 2013 Posts: 1	Workaroud for Lenovo USB 3.0 Dock Issues Greetings. I hope this saves someone from the frustration I had the last few months. My Setup: Lenovo Thinkpad Helix Windows 8.1 Beta with latest updates Lenovo USB 3.0 Dock 2 displays connected via DVI @ 1680x1050 each LAN and audio connected to the dock DisplayLink 7.4M0 driver and recent firmware (checked Hardware ID from USB Hub) I ran into some serious issues with this setup as the Dock kept disconnecting up to 10 times a day, just for a few seconds. Sometimes it was just a short flickering on the displays, but sometimes the displays went completely black and I had to shut down my thinkpad and also restart the dock. The workaround for all problems was very simple. A few days ago I started connecting my speakers directly to my thinkpad instead of the dock. Since then there has been no single incident! The dock just keeps working. TL;DR Disconnect your speakers from the dock and connect them directly to your notebook/tablet and the dock connection issues may disappear.