Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
Old 08-26-2013, 07:07 AM   #1
damskinder
Junior Member
 
Join Date: Aug 2013
Posts: 1
Default HP PROBOOK 474s Windows8 + HP DOCK USB 3.0 = no display and no network

Hello, I possess a computer equipment of 12 HP PROBBOK 4740s in Windows 8 with dockstation HP USB 3.0.
No driver manages to run the displayand the network configuration cannot be fixed.
I have to downgrader one of Laptop PC in Windows 7 and everything works, I thus targeted well an incompatibility with Windows 8.
I join you my files log display link
Attached Files
File Type: zip PC_CBARILLER_20130822_114442.zip (673.6 KB, 13 views)
damskinder is offline   Reply With Quote
Old 09-02-2013, 04:21 PM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Please try this:

1. Disconnect the dock
2. Uninstall the DisplayLink software
3. Run the cleaner tool http://www.displaylink.com/support/ticket.php?id=297
4. Install the latest graphics drivers for your system
5. Install the latest R7.4 M0 software from: http://www.displaylink.com/support/downloads.php
6. Reconnect the dock.

Thanks,
James
JamesH is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:46 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.